Our Story

From my travel experiences in Kilimanjaro, I have always noticed that women play a major role in tourism. But often it goes unnoticed because of its very nature. the roles are of great importance, but do not get the required recognition.
We are working on gender and tourism for establishing tourism as a tool for the promotion of gender equality and women’s empowerment, using gender analysis and gender training to tackle inequality and gender-based discrimination in the tourism industry.
The overall goal of the Tanzania Travelers is to promote women’s economic empowerment in tourism through, improving employment/entrepreneurship opportunities for women by facilitating their access to participate in tourism, and by creating possibilities for career advancement.

Working Hours

Monday - Friday 08:00AM - 18:00PM
Saturday - Sunday CLOSED

+255 765 747 298

info@tanzaniatravelers.com

Mon - Sat 8.00 - 18.00. Sunday CLOSED

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Booking Conditions and cancellation policy
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Tanzania Travelers / Booking Conditions and Cancellation Policy

Booking Conditions and cancellation policy

Affordable Kilimanjaro Company booking condition for Kilimanjaro climbing and Tanzania safari to ensure prompt working to our clients.

Booking
To make your booking please make sure you have the correct names of all the clients and for tours and safaris as well as the nationality.
If any change occurs, email us early and we will hold your confirmed tour before the cancellation rules apply.

Payments
Deposit of 30% to be paid online by credit or debit card on your booking confirmation.
Its reliable, safe and secure payment system.

Cancellation
Cancellation fees – Guidelines:-
For bookings cancelled or reduced by numbers between clients is subject to a cancellation fee as follows:

1. For Kilimanjaro Treks
If only advance deposit (30%) was paid until 10 days prior to departure – Free Cancellation 100% Refund of deposit. Less than 10 days prior departure no refunds.
If full amount was paid Until 10 day’s prior departure 90% refund of amount paid. Less than 10 days prior departure no refunds

2. For Safaris

If cancelled more than 45 days prior to the departure date, 20% of the booking amount will be charged as cancellation fees
If cancelled on or within 45 days to the departure date, no refunds will be given. 100% of the booking amount will be charged as cancellation fees

– 60 – 45 days from the date of arrival 30% will be charged
– 44 – 14 days from the date of arrival 50% will be charged

In case of cancellation within 14 days of arrival or in the case of a ‘No Show’, 100% of the booking will be charged

In some cases more strict cancellation rules apply and in some cases like bookings of hotels and transfers only, we will be able to refund you more depending on our direct costs involved.

Cancellations must be made in writing.

In the unlikely event that we have to cancel a tour for any reason we will try and offer the choice of an alternative arrangement or you will receive a full refund. We will do our out-most to inform you about any cancellations earliest possible and latest 14 days before commencement of our services.

For any loss or expense arising from the loss of property, cancellation or curtailment of the tour however caused, save only to the extent that such loss of baggage, cancellation or curtailment was caused by the Kilimanjaro Climbing Adventure negligence. If sickness or accident interrupts a tour, we shall not be liable for any cost or expense arising there from, save only to the extent that such sickness or accident was caused by us willful act or gross negligence. We shall not be liable for any refund, either total or partial, of passage money paid.

We recommend that the client advise passengers to take out necessary insurance to protect the passengers against such eventuality.

Complaints
Should a problem occur, please advise both Affordable Kilimanjaro Limited Company and the service supplier in question immediately, as most problems can be solved on the spot. Should you remain dissatisfied, please write to us setting out the complaint in detail within 28 days of the end of our services under the contract.

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