Our Story

From my travel experiences in Kilimanjaro, I have always noticed that women play a major role in tourism. But often it goes unnoticed because of its very nature. The roles are of great importance, but do not get the required recognition.
We are working on gender and tourism for establishing tourism as a tool for the promotion of gender equality and women’s empowerment, using gender analysis and gender training to tackle inequality and gender-based discrimination in the tourism industry.
The overall goal of the Tanzania Travelers is to promote women’s economic empowerment in tourism through, improving employment/entrepreneurship opportunities for women by facilitating their access to participate in tourism, and by creating possibilities for career advancement.

Working Hours

Monday - Friday 08:00AM - 18:00PM
Saturday - Sunday CLOSED

+255 765 747 298

info@tanzaniatravelers.com

Mon - Sat 8.00 - 18.00. Sunday CLOSED

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Cancellation and Booking Policy – Tanzania Travelers
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Note Due to Covid-19: We understand things happen and plans change. We can generally reschedule you at no extra charge if your travel dates change if you decide to cancel, but please provide at least 7 days’ advance notice. If you need to cancel completely and can alert us at least 2 weeks in advance of your arrival date we can refund your entire booking of the full amount.
If a trek or climb is canceled in the event of a natural disaster, civil unrest, airport closures, or other unforeseen events beyond our control we will work with you to reschedule the dates. If you are unable to reschedule our regular cancellation policy below applies.

 

Tanzania Travelers accept bookings subject by considering terms and conditions outlined here in.

Booking

Bookings and subsequent contracts shall be deemed to have been
concluded in Arusha, Tanzania and shall be interpreted according to the
laws of the United Republic of Tanzania. The Company reserves the right
to decline any booking without outlining the reasons for it.

Deposit and Payment

A 30% deposit is required to secure a booking. This deposit forms
part of the payment for the trip and shall be offset to the total amount
charged to the client/agent.

If the full amount is not paid at least four (4) weeks prior to
departure, the Company reserves the right to treat the booking as
cancelled and the deposit shall be forfeited.

Clients/Agents booking within four (4) weeks of tour departure are
required to pay the full amount immediately to secure the reservation.

All bank charges are to be settled by the client or agent
respectively. This includes transaction fees charged by our bank. The
amount shown on the invoice is the amount that needs to reflect in our
account and should bank charges have been deducted, we would have to
invoice you subsequently.

Booking Amendments

For amendments of existing bookings done by the client/ agent (e.g.
departure dates, air tickets, accommodation, number of participants etc)
a handling fee of 50 USD per booking applies. The handling fee will be
charged in addition to the service provider fees.

Cancellations

Cancellations must be sent in writing to the office that confirmed
the reservation. Cancellations shall only be effective from the date of
receipt of cancellation by the booking office. In case of a booking
cancellation, the Company shall retain the full deposit.

If a booking is cancelled the client is subject to a cancellation fee as follows:

Until 4 weeks prior to departure – 30% Cancellation Fee

4-2 weeks prior to departure – 50% Cancellation Fee

2-1 weeks prior to departure – 75% Cancellation Fee

Less than 1 week prior to departure – 100% Cancellation Fee

The Company reserves the right to cancel any tour at its sole and
absolute discretion, without prior notification in instances where this
is unavoidable. However, in that case the Company agrees to refund all
monies already paid by the client. This shall be the Company´s sole
responsibility to the client and no claim for any damages, howsoever
arising, shall accrue against the company.

Passports, Visas and other Travel Papers

It is the client´s sole responsibility to ensure that passports,
visas, health certificates, proof of vaccinations and any other
documentation required are all in order for the countries to be visited.

The Company cannot be held liable for any consequences, damages or
claims if the client does not attend correctly to the client´s
documentation and related matters prior to commencement of the tour.

Luggage

At any time, all baggage and personal effects are at the client’s
responsibility and the Company does not accept any liability for any
loss or damage of any personal effects, howsoever arising.

Clients are entitled to one bag of not more than 15 kg (backpack or
soft bag – no hardtop suitcase) and a daypack. The Company reserves the
right to refuse excess baggage. Please notice that on our trekking tours
and on some “bush” flights other baggage regulations may apply.

Risk

The customer accepts that all tours are of an adventurous nature and
involve an element of personal risk. Neither the Company nor any of its
agents can be held liable in any way for any injury, loss of life or
damage to property, howsoever caused. The client hereby indemnifies the
Company and will hold the Company, its agent, assigns and servants
harmless from any such claim.

The client accepts full responsibility for all risks involved.

Authority on Tour

The decisions of the Company´s guide/driver on tour shall at all times be final and binding.

The client must at all times comply with the laws, customs and foreign exchange regulations of all countries visited.

Marketing

The Company reserves the right to use any photographs and videos
taken during tours for marketing or any other advertising material. The
client hereby gives consent to use such photographs and authorizes the
Company to retain copyright for these photographs and such material.

Force Majeure

Unforeseen circumstances including but not limited to war, mechanical
breakdowns, weather, riots and other unforeseen reasons beyond the
control of the Company may cause delays or alterations to the tour. The
Company shall not be held liable in any way for any of these possible
occurrences or any consequences, which may arise as a result of these.

Price Changes

All our prices are based on the current national park fees and taxes.
There have been ongoing talks that East African countries will be
undergoing changes to tax regulations in 2014. Should the authorities
decide on increasing fees and taxes, even though they might currently
not be scheduled, we would subsequently have to pass on these increases.

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